Refund Policy – Nurrani Corp LLC
At Nurrani Corp LLC, we take pride in delivering premium-quality imported and exported goods, including mangoes, saffron, honey, and dry fruits. Your satisfaction is important to us, and this Refund Policy explains the terms and conditions for requesting a refund.
1. Eligibility for Refunds
Refunds are applicable only for products purchased directly from Nurrani Corp LLC.
To qualify, customers must submit a refund request within 7 days of receiving the product. Requests made after this period will not be eligible for a refund.
2. Non-Refundable Items
Due to the nature of our products, certain items are non-refundable, including but not limited to:
Perishable goods such as fresh mangoes and honey once delivered.
Opened or used packages of dry fruits or saffron.
Products damaged due to mishandling after delivery.
3. Damaged or Incorrect Products
If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with clear photos or videos showing the issue.
After verification, we may offer a replacement or partial/full refund depending on the situation.
4. Return Conditions
Returned items must be:
In their original packaging and unused condition.
Shipped back within 3 business days after refund approval (if return is required).
Please note that shipping fees are non-refundable unless the product issue was caused by us.
5. Refund Process
To request a refund, email us at Nurcorp30@gmail.com with your order number, issue details, and supporting proof (images/videos).
Once approved, refunds will be processed within 7–10 business days to your original payment method.
6. Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, please check with your bank or payment provider.
If the issue remains unresolved, contact us directly for assistance.
7. Policy Updates
Nurrani Corp LLC reserves the right to modify or update this Refund Policy at any time to comply with company or legal requirements. All updates will be posted on our website.